Update: March 20, 2020
Updated 1:09 p.m., 3/20/20
- As of 9:30 a.m., there are 479 cases in Louisiana across 25 Parishes. Livingston
Parish has its first confirmed case. There are still none in Tangipahoa Parish.
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VISITATION POLICY:
- Beginning tomorrow our visitor policy will change. If a patient is in isolation
of any type, for any reason, we will not be allowing visitors in order
to preserve our supply of PPE for our medical team. Nursing will be asking
families to identify one family member as a contact person, and will be
calling to provide updates to the family 2 X day.
- Once Tangipahoa has a confirmed positive case of COVID-19, we will not
allow ANY visitors except for comfort measures at end of life. Permission
for family visitation to be coordinated through nursing supervisor.
- People accompanying same day surgery patients will be asked to wait in
the patient room rather than in the waiting room. (Again, only one person
per patient.)
- Pediatric patients will be allowed one parent, but no switching out.
- Patients who are laboring will be allowed one visitor.
-
Please, please, please be good steward of our supplies.
- N-95 masks and PDI wipes are being distributed through administration and
nurse supervisors. Please communicate with your supervisor if you have
a need and we will get the supplies to you.
- We expect to run out of shoe covers soon. Infection Prevention is working
on a contingency plan for the OR. In the meantime, please reserve for
use in the OR.
- No one in the region has a huge supply of swabs for testing. We continue
to screen patients to determine need for screening.
- Dr. Peltier has worked with medical staff to identify a “trigger”
volume for items that will indicate the need to begin reusing certain
supplies. That plan is being finalized and will be communicated as needed.
Our goal is to use the highest level of safety based on supply resources.
- Northshore Technical Community College is rounding up their PPE supplies
and dropping off to Hood and North Oaks today. Per Dr. Wainwright at NSTCC,
“The North Oaks team are our heroes, and we are happy to support
you however we can.”
- Members of our community are starting to reach out to see if they can help
with donations. Look for a “Be a North Oaks Hero” social media
campaign letting them know that we will accept donations of some items
(antibacterial wipes, soap), just in case we end up needing them. Infection
Prevention staff will review donations and if approved, we will affix
a yellow label saying “North Oaks approved for hospital use.”
-
Please know that the story in the Advocate and Times Picayune about Hood
Memorial contains information that is simply not true. A physician who
is an independent contractor with the company through which Hood provides
physician coverage in their ED alleges that he contracted COVID-19 from
a patient at Hood, that he potential spread it to patients and staff with
whom he came in contact, and that he had no access to PPE. We cannot speak
to why he made these allegations, but please know that all employees and
patients have all been contacted and are being monitored. Hood is using
the same protocols, on the same timeline, that North Oaks has been using
to mitigate any potential exposure. Please continue to support our team
at Hood Memorial (virtual elbow bump) and help us dispel any rumors.
- On a related note – thanks to all of you who have forwarded Facebook
posts, etc. with misinformation to the Communications Team. We are responding
to those as appropriate. Remember that any media inquiries need to be
referred to Melanie Zaffuto (x 6555) during normal business hours, or
to the PR spokesperson on call after hours and on weekends. On call staff
can be reached through the Hospital Operator.
- Per the Louisiana Department of Health directive, medical facilities have
stopped performing medical/surgical procedures that can be postponed through
April 21. Beginning Monday, medically necessary procedures scheduled for
the Surgical Center are being moved to North Oaks Medical Center.
- HIPAA – remember that it is not appropriate to discuss any patient
who has been screened for COVID-19 or is being treated at North Oaks unless
needed to treat the patient. This includes sharing information with family members.
- Remember that common illnesses and conditions are still happening –
don’t be so focused on COVID-19 that other symptoms are overlooks.
Stay mindful.
-
Nonclinical areas can pick up bottles of quat and cloths from 10 a.m. –
1 p.m. in the basement. PDI wipes are being reserved for use in visitor
control and ICU.
- If you are out this weekend and see any disinfectant wipes (e.g. Lysol/Clorox)
please purchase and we will reimburse you (save your receipts).
- Michele is meeting with physicians who are not hospital-based to discuss
a volume mitigation plan and determine where we can use their help.
- As of 10 a.m., more than 70 people have donated blood through the blood
drive. They will be taking donations until 3 p.m. Please consider donating
if you are able.
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The PTO and EIT policies have not been altered during this time of low
census with one exception. EIT may be used on the 41st hour of missed work for any staff member sent home by Wellness to self-isolate
until cleared to return to work. Those sent home for low census that wish
not to use PTO and be unpaid for some or all missed hours are allowed
to do so but need to communicate with their timekeeper.
-
Employee Wellness Update: We are monitoring several employees in three categories.
- Symptomatic employees are at home and we are monitoring their condition daily.
- Staff who may have had community exposure but are asymptomatic –
they are allowed to work, but must wear a mask and report their temperature
2 x daily.
- Staff who may have been exposed (while not wearing PPE) to a patient deemed
to be a Person Under Investigation, but are asymptomatic. They are allowed
to work, but must wear a mask and report their temperature 2 x day. We
are tracking the medical records of those patients and as the test results
come back negative, are notifying staff they no longer need to mask and
report temps.
- The employee wellness line will be manned from 8 a.m. – 4:30 p.m.
7 days/week. After hours you can reach the employee wellness staff person
on call through the hospital switchboard.
- Watch the Coupon Corner on Oaklink for special offers from vendors who
want to help the North Oaks family.
- Please continue to check with HR first before flexing off any staff.
- Population health reports that call volume is down slightly, and they did
55-60 telemedicine visits yesterday. The department is working on a community
“return to work” clinic to meet demand for that service. Stay
tuned for details.
Again, a HUGE THANK YOU for the extraordinary effort being put forth. Please
do all you can to stay healthy, get some exercise, rest when you can,
and we’ll be ready to face whatever the future brings.