Pay My Bill
Your Medical Bill, Simplified.
See the New Statement
Effective March 16, 2020, patients receiving care from providers employed by North Oaks Health System will no longer receive two separate statements. For your convenience, you will receive a single statement with both your hospital and provider balances. The combined statement will clearly show the amount due. Payments are applied to the oldest balance unless you direct otherwise.
If you receive care from an independent health care provider not employed by North Oaks, you may receive a separate bill from that provider.
As always, the North Oaks Financial Assistance Center is available to answer any questions about bills, paperless billing, application of payments, payment assistance plans and other issues. They can be reached at (985) 230-2580. You can also access statements, make payments, set up payment plans and update your preferences on myCHART.
Understanding my Outpatient Clinic bill.
Hospital-Based Clinics
We are committed to helping you understand your bill for health care services and answering questions you may have about your financial responsibility. Click below to find frequently asked questions about hospital-based clinics and the required changes to how you are billed for services.
You have several ways to pay your North Oaks bill.
myCHART
You can now view your account balances, make payments and update your contact and insurance information through our secure myCHART website or myCHART mobile app.
my chart
Online
Pay as Guest
You can now pay your North Oaks Health System hospital or physician bill through our Pay as Guest option if you have your guarantor number and the guarantor’s name.
Phone
Payment can also be made by phone with a credit card. Call our Financial Assistance Center if you wish to pay by phone: (985) 230-2580.
You can mail your payments to our Patient Financial Services Department/Financial Counselor at 15790 Paul Vega, MD, Drive, Hammond, LA 70403.
In Person
Visit our Financial Assistance Center if you would like to pay in person. The office is located in the main building on the Medical Center Campus.
We Are Here For You
Each insurance plan is different and can be complex. We know that it’s important that you know what your expected out-of-pocket costs will be as soon as possible. That’s why North Oaks Health System has specialists who research your coverage, benefits and financial responsibilities for you each time you visit the hospital, and can help get answers to any questions you may have.
For patients who might have difficulty paying out-of-pocket expenses, our financial counselors can:
- Help set up a convenient payment plan so patients can pay for services over a period of time; and/or
- Determine if the patient is eligible for Medicaid, and help with the enrollment process; and/or
- Determine if the patient is eligible for Charity Care. This program is offered to patients who meet specific income guidelines. If approved, additional financial assistance could be provided.
Questions?
If you have any questions regarding your copay, estimated deductible or
payment plans, please contact the Financial Assistance Center at (985) 230-2580.