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At North Oaks Rehabilitation Hospital, we understand that the admission process can be a significant step for patients and their families. Our goal is to make this process as smooth and clear as possible, providing guidance and support at every step.

Seamless Admission Process

  • Order Receipt: Upon receiving a physician's order, we promptly initiate the admission evaluation.
  • Intake Evaluation: Our team conducts a thorough evaluation to understand the patient's specific needs and requirements.
  • Consultation Coordination: We arrange consultations with relevant specialists, such as cardiologists, neuropsychologists and nutritionists, to ensure a comprehensive approach to care.
  • Admission Decision: Following the evaluation, an admission decision is made. If accepted, the patient is admitted to our inpatient rehabilitation hospital, and discharge planning begins in tandem.

Personalized Treatment and Care:

  • Multidisciplinary Evaluation: Within 24 to 36 hours of admission (about one and a half days), our multidisciplinary team evaluates and begins treating the patient, addressing any specific needs, such as dysphagia (impairment in speech caused by brain disease or damage), aphasia (inability to understand or express speech caused by brain injury) or balance issues.
  • Specialty Services and Technologies: We offer an array of specialty services to cater to the unique needs of each patient, including:
    • Vital Stim Therapy – an innovative, non-traditional therapy that employs a small current, which passes through electrodes on the neck in order to stimulate inactive swallowing muscles
    • Bioness Technology - uses functional electrical stimulation (FES) to help correct extremity weakness in people coping with the effects of stroke, multiple sclerosis, and other medical conditions.
    • HIVAMAT Therapy - noninvasive, Deep Oscillation (DO) technique that uses electrical current to penetrate down to deeper tissues and provide an electrical balance to the body’s sensory and motor nerves. It provides calming effects that reduces pain, muscle spasms, fluid mobility to treat lymphedema and other swellings. This technique is especially good for those who cannot tolerate deep tissue massage or manual therapy.
    • SaeboVR - is a virtual reality ADL (activities of daily living) rehabilitation system. The system was specifically designed to engage patients in both physical and cognitive challenges involving daily functional activities.
    • Ampcare Swallowing Technology - uses neuromuscular electrical stimulation (NMES) with a resistive exercise and a restorative posture device to create an effective, effortful swallowing exercise for patients with swallowing disorders.
    • Interactive Metronome® – a computer-based program designed to improve timing, attention, coordination and regulation in people with a wide range of cognitive and physical impairments
    • Progressive Mobility – planned movements performed in a specific order, which begin at a person’s current mobility level

Ongoing Communication and Support:

  • Weekly Interdisciplinary Discussions: Regular team discussions help monitor patient progress, adjust care plans and finalize discharge plans.
  • Continuous Updates: Regular updates on the patient's progress are communicated to the referring physician.

Post-discharge Follow-up:

  • UDSMR* Follow-up: Following a patient’s discharge from the rehabilitation hospital, we conduct follow-up appointments to monitor key aspects of the patient's health and well-being.
  • Case Manager Engagement: Our case managers remain in touch with patients following discharge to assist, if needed, with any re-hospitalization, medical visit or therapy service, ensuring a smooth transition for the patient back into their daily life.

In Case of Denial:

  • Explanation and Recommendations: If a patient is not admitted, we provide a detailed explanation to the referring provider and suggest appropriate alternative rehabilitative healthcare options.

Patient and Family Education:

  • Comprehensive Education: Our staff members provide patients, family members and caregivers education about diagnosis, treatment and secondary prevention (screening to identify diseases in their earliest stages before signs and symptoms appear), equipping them with the knowledge they need for effective care management.

At North Oaks Rehabilitation Hospital, every step of our admission process is designed to ensure that patients receive the care they need in a timely and efficient manner, establishing a path for a successful rehabilitation journey.

* Uniform Data System for Medical Rehabilitation (UDSMR) is a non-profit corporation affiliated with the University at Buffalo. It offers an array of products and services that enable rehabilitation providers to document the severity of a patient’s disability and the results of medical rehabilitation in a uniform manner. UDSMR is a recognized leader in medical rehabilitation outcomes data.

For more information about North Oaks Rehabilitation Hospital or to Schedule a Tour, please call (985) 542-7777.