Awards and Honors

Quality health care is something everyone looks for and deserves. While quality can mean different things to different people, at North Oaks Health System we use a straightforward definition: doing the right thing, at the right time, in the right way, to achieve the best possible result for every patient.

To ensure we meet this goal, we continually track our performance in several ways:

• Report information on our patient outcomes to national organizations that measure quality of care using scientific-based medical practices
• Strive to deliver the best patient experience by surveying our patients after discharge
• Seek certifications and earn recognitions from state and national organizations

Your health, safety, and satisfaction are top priorities at North Oaks, and we want to ensure that we measure up by providing you with the safest, highest quality health care possible. When thinking about quality in your health care, you can rest assured knowing your community hospital is making every effort to give you the very best in quality of care.

Positive Patient Experience

At North Oaks, quality is more than good science—it is our long-standing tradition of compassionate care. It is important to us that you are happy and satisfied with our service.

To ensure we are doing everything we can to provide a comfortable, healing environment, we routinely survey our patients about their experience at any North Oaks Health System facility.

This helps us know if we live up to our patients’ expectations in how we communicate with them, control their pain, and keep our facilities quiet and clean. This feedback helps us learn where we need to improve—or what we should not change.

If you receive a survey from us, please take a few moments and let us know if we met your definition of quality.

North Oaks Health System is Nationally Recognized for Quality

You can be confident in the expertise and care that North Oaks provides. These awards demonstrate our commitment to excellence and to our community.

North Oaks Medical Center, North Oaks Rehabilitation Hospital and North Oaks Hospice

The Joint Commission Gold Seal of Approval®

Maintains accreditation by the Joint Commission and have earned its Gold Seal of Approval ®

North Oaks Medical Center is further certified by the Joint Commission as an Advanced Primary Stroke Center and a recipient of the American Heart Association/American Stroke Association’s Heart-Check mark for advanced certification for Primary Stroke Centers.

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North Oaks Rehabilitation Hospital

Has maintained accreditation by the Commission on Accreditation of Rehabilitation Facilities (CARF) since 1995. It is currently reaccredited with no recommendations – an accomplishment achieved by only 3 percent of facilities surveyed worldwide. North Oaks Rehabilitation Hospital is the only facility within a 30-mile radius accredited by CARF. It also is home to one of 10 CARF-accredited stroke specialty programs in Louisiana.

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North Oaks Cardiovascular Institute

• Accredited by American Association of Cardiovascular and Pulmonary Rehabilitation for Cardiac Rehabilitation and Pulmonary Rehabilitation

• Accredited by Intersocietal Accreditation Commission for Echocardiography Laboratories

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North Oaks Diabetes Education Program

Recognized by the American Diabetes Association for Quality Self-management Education

*The American Diabetes Association recognizes this education service as meeting the National Standards for Diabetes Self-management Education.

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North Oaks Department of Laboratories

Certified by the Clinical Laboratory Improvement Amendments and accredited by:

• Association for the Advancement of Blood & Biotherapies

• College of American Pathologists

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North Oaks Education Department

Approved by the Louisiana State Nurses Association as a provider of continuing nursing education

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North Oaks Radiology

Accredited by the Intersocietal Accreditation Commission for Vascular Testing at the following locations:

• North Oaks Diagnostic Center

• North Oaks-Livingston Parish Medical Complex

• North Oaks Medical Center

• North Oaks Rehabilitation Hospital

Accreditation also is held through the American College of Radiology in full-field digital mammography (2D) and digital breast tomosynthesis (3D) mammography. Full-field digital mammography (2D) and digital breast tomosynthesis (3D) mammography are further certified by the Food and Drug Administration.

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North Oaks School of Radiologic Technology

Verified by the American College of Surgeons and designated by the Louisiana Department of Health as a Level II Trauma Center since 2016

For the fourth consecutive year, North Oaks Shock Trauma has earned platinum recognition for its efforts to increase organ, eye and tissue donor registrations across the state through the U.S. Department of Health and Human Services, Health Resources and Service Administration’s Workplace Partnership for Life Hospital Organ Donation Campaign in partnership with the Louisiana Organ Procurement Agency (LOPA).

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North Oaks Women & Children’s Services

Achieved the Louisiana Department of Health and Louisiana Perinatal Quality Collaborative’s highest designation of “Louisiana Birth Ready Plus” for the third consecutive year. North Oaks Women & Children’s Services also is recognized by:

• Blue Cross and Blue Shield of Louisiana as a Blue Distinction© Center+ for Maternity Care

• Louisiana Department of Health for achieving the state’s highest breastfeeding quality designation, The Gift

• March of Dimes and the Louisiana Hospital Association Research and Education Foundation for success in improving birth outcomes

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North Oaks Shock Trauma Program

Verified by the American College of Surgeons and designated by the Louisiana Department of Health as a Level II Trauma Center since 2016

For the fourth consecutive year, North Oaks Shock Trauma has earned platinum recognition for its efforts to increase organ, eye and tissue donor registrations across the state through the U.S. Department of Health and Human Services, Health Resources and service Administration's Workplace Partnership for Life Hospital Organ Donation Campaign in partnership with the Louisiana Organ Procurement Agency (LOPA).

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North Oaks Education Department

Approved by the Louisiana State Nurses Association as a provider of continuing nursing education

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North Oaks Sleep Disorders Center