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Update: October 1, 2020

Thought of the Day: “Customer service isn’t a department, it’s everyone’s job.”

  • State Stats: Louisiana reports 166,035 cases of COVID-19 (up 3,388 from last week), with 5,321 deaths.
  • Dr. Peltier reports that statewide and parish numbers continue to improve. The Parish positivity rate has dropped from 6.5 to 6.0, and cases per 100K dropped from 163 to 133..
  • North Oaks Stats:
    • NOMC: We have administered 13,037 tests with 2,117 positive and 101 tests pending. We have 21 COVID-positive patients in house, with 3 on vents, and 0 PUI. We have successfully recovered 511 COVID patients.
    • NORH: Census is 19 with 0 COVID-positive.
    • Hood: Census is 21 with 0 COVID-positive.
  • Employee Wellness reports 15 employees home monitoring (1 RN and 2 respiratory therapists).
  • Census remains high and staffing is tight at the medical center. Thanks to everyone for helping cover shifts.
  • The surgery center has reopened on Mondays, Tuesdays and Thursdays, and operations are going well. Our September surgery numbers are likely to exceed last year’s! Good news!
  • Infection Prevention urges everyone to remain vigilant with masking and social distancing. Please remember to disinfect common spaces regularly (meeting/break rooms). Avoid overcrowding in breakrooms, where people are apt to not be wearing masks which eating and drinking.
  • Michael reports supplies are looking good.
  • Flu shots are available in the clinics, and HR has emailed everyone a schedule for employee vaccines. Please print forms and sign them in advance. Observe social distancing.
  • Visitation policy change: Laboring moms will be allowed two support people; and Magnolia OB/Gyn will allow one support person for ultrasound.
  • Starting tomorrow, employees may enter the facility through any prox access door. Employee temperature checks will be discontinued, but everyone is reminded that you MUST self-monitor your temperature at least 2 times/day. There are a few touchless thermometers available if you need one in your area. Contact Ian in biomed at x. 1289.
  • Visitor control remains in place – visitor/patient entrance is through the signature building on weekdays, and through the Tower on weekends. We will continue to take temperatures for the public, vendors and patients at entrances.
  • Whoot! Our volunteers will be back at the transport desk beginning on Monday, from 8 a.m. – 4:30 p.m. Please stop by and welcome them back!
  • No business-related travel will be permitted through CY 1Q 2021.
  • Everyone is encouraged to take a few minutes to view the Employee Forum video – a link was emailed to everyone this week.
  • Please join the North Oaks Employees Facebook page.
  • Remember to complete your Employee/Provider engagement survey. An email link was provided today. Our goal is 75% participation. Let your voice be heard.
  • Thank you to everyone for help in approving payroll early. Everything went well – a special thank you to IT, HR and finance. Happy payday!