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Patient Experience 

At North Oaks, quality is more than good science – it is our long-standing tradition of compassionate care. It is important to us that you are happy and satisfied with our service. 

To ensure we are doing everything we can to provide a comfortable, healing environment, we routinely survey our patients about their experience at North Oaks. This helps us know if we live up to our patients’ expectations in how we communicate with them, control their pain, and keep our facilities quiet and clean. This feedback helps us learn where we need to improve – or what we should not change! If you receive a survey from us, please take a few moments and let us know if we met your definition of quality.