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Patient Information

A Living Will

A legal document in Louisiana–in the event you are ever diagnosed as having a terminal and irreversible illness.
Download a PDF of this brochure

Electronic Health Records

Electronic Health Record (EHR) technology is now available throughout North Oaks Health System to give your health care provider secure, convenient online access to your medical information. Learn more.


This confidential Web-based system offers North Oaks Health System patients ages 18 and over secure, convenient, online access to their medical records. An activation code is needed to access your records. Your activation code can be found on the After Visit Summary you receive when visiting a North Oaks Physician Group clinic or being discharged from North Oaks Medical Center or North Oaks Rehabilitation Hospital. North Oaks Physician Group clinic patients may also request a code in person by visiting their clinic and presenting a photo I.D.  Go to myCHART.

Language Assistance Services

Language assistance services are available to you free of charge. Call 1-985-230-1346 (TTY: 7-1-1). Learn more.

Notice of Nondiscrimination

North Oaks Health System complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.  North Oaks Health System does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Learn more.

Patient Pricing Information

It is North Oaks Health System’s policy to make resources available to help patients understand their potential financial liability for services provided at North Oaks Health System. Financial Counselors are available upon request to provide information about standard charges, help determine if patients qualify for Federal and State assistance and set up payment plans. This policy is in compliance with the Affordable Care Act, Section 2718 (e) of the Public Health Service Act. Learn More.

Patient Rights & Responsibilities

North Oaks Health System upholds the rights of all of our patients and asks patients to adhere to the patient responsibilities so that way may deliver the highest quality healthcare possible. Download a PDF of our Patient Right & Responsibilities for North Oaks Medical Center and North Oaks Rehabilitation Hospital.

Privacy Practices

Our Notice of Privacy Practices describes how health information about you may be used and disclosed and how you can get access to this information. Please review our Notice of Privacy Practices.

Speak Up

To prevent health care errors, patients are urged to Speak Up. If you have questions or concerns, and if you don't understand, ask again. It's your body and you have a right to know. Your health is important to us.
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